FAQs - eVoucher

Connecting & Signing On

  • 1. Is Login.gov required? Back to top

    On Saturday, May 11, 2024, the federal judiciary will implement the latest version of the CJA eVoucher program.  This update includes a significant change which affects the way attorneys and experts sign into the program.  After May 11, all attorneys and experts will need to have a Login.gov account to sign in to CJA eVoucher.  If you do not already have a Login.gov account, you will need to create an account, complete the identity verification process, and set up a multi-factor authentication method before being able to access CJA eVoucher.  You may create your Login.gov account in advance of May 11th.  For users with an existing Login.gov account, you will be able to link your account to your CJA eVoucher Single Login Profile the first time you sign in after May 11.

    New training materials are available:

    •            eVoucher with Login.gov Instructions

    •            eVoucher with Login.gov Video

  • 2. I want to update my account. How do I do that? Back to top

    On the Single Login Profile page, you can:

    • Edit first, middle, and last name.
    • Edit mail address.
    • Edit Single Login Profile (SLP) password.
    • Edit security questions.
    • View your linked eVoucher accounts.
    • Link your eVoucher accounts to your Single Login Profile (SLP).

    eVoucher SLP

    • To access the Single Login Profile page, from the menu bar, click Help and then click Single Login Profile, or point to the profile icon and then click Single Login Profile.

    eVoucher SLP 2

    • In the account information section, you can change your name, email address, and password.

  • 3. I have a Login.gov account connected to other government agencies.  Can I use that account with eVoucher? Back to top

    • Yes, you may connect a Login.gov account that is already connected to other government agencies. 
    • Attorney or expert users with an existing Login.gov account attached to other accounts which may contain personal identifiable information (PII), such as the Social Security Administration or CBP Trusted Traveler Programs, may want to consider creating a separate Login.gov account to use with CJA eVoucher if they share their login credentials with support staff.  Remember to create a multi-factor authentication method accessible by support staff. 
    • For companies providing expert services, only one Login.gov account will be able to be linked to your CJA eVoucher Single Login Profile. Therefore, we suggest a principal or the office manager be selected as the sole account manager. 

  • 4.  I'm having trouble setting up a Login.gov account. Back to top

    Login.gov support is available at https://www.login.gov/help/.  Unfortunately, the courts cannot provide support for Login.gov issues.