FAQs - Vendor Management System (VMS)



  • What information do I have to provide in the Vendor Management System? Back to top

    • Contact Info: Collecting and verifying the user's contact information, such as email address, phone number, and address. Addresses are verified with a USPS API.
    • Banking Information: A vendor's bank routing and account number is collected to allow payments via EFT. Payment submission, review, approvals, and certifications are done in the tenant application, eVoucher.
    • Review and Confirmation: Before finalizing the Vendor Registration process, the user reviews and confirms the information they've provided. 

  • How will attorneys and experts be notified when EFT payments are processed? Back to top

    There is no notification from Treasury about payment deposits. However, you can set a workflow to send an email when the voucher is certified for payment, which can include variables such as the Voucher Certified Amount and voucher number. Note: Attorneys or experts can also run the new Vouchers Paid Report to cross reference payments and confirm amounts.


  • What will happen to vouchers that were submitted before the launch of VMS? Back to top

    Vouchers submitted to the court prior to the launch of VMS will result in a check payment. If an attorney wants an EFT payment for a specific voucher, reject the voucher back to the voucher entry state. The attorney or expert can then add VMS payment details and resubmit. Note: Rejected vouchers cannot be paid with a check and must include VMS payment details to receive the EFT payment.


  • How many payment accounts can I have in VMS? Back to top

    A vendor can only have one payment account associated with their SSN.  Individual vendors and business entities may register in Vendor Manager System with an EIN.  Vendor’s may create multiple EIN payment account entries. 


  • My payment account needs to be associated with my firm EIN.  Other attorneys also need to associate their payment accounts with their EIN.  What do we do? Back to top

    • When registering with an EIN, a vendor has the option of designating themselves as the person responsible for registering the business, ensuring the information is current and accurate, and responding to requests from other vendors, such as employees, to be linked to the business for payments. Alternatively, they may assign that responsibility to another individual at the company. The person having this responsibility is referred to as the Authorized Agent. 1099s for all payments made to the EIN will be issued by the AO and mailed to vendor at the address provided on the W-9.
    • Vendors may search for existing and pending payment accounts by EIN and request to be linked to them for the purpose of receiving EFT payments. The authorized agent in charge of the entity's payment account will receive the request and decide whether to approve or decline it. If the request is declined by the authorized agent, the vendor may resend the request. Once the request is approved by the authorized agent, the payment account details will be available to the requesting vendor for confirmation. After the requesting vendor confirms the payment account details, the payment account will be available to receive payments. There is no limit on the number of vendors that can be linked to a payment account. See VMS Authorized Agent for Shared EIN Payment Accounts for additional details.

  • Is the Vendor Management System secure? Back to top

    Security is at the forefront of every aspect of VMS. Data is encrypted in transit and at rest, and safeguards are in place to protect Personally Identifiable Information (PII) like bank account numbers and TINs. Accessing the application will require identity verification through Login.gov and multifactor authentication (MFA), adding yet another layer of security.